dan999 Privacy Policy

1. Introduction

1.1 dan999 is committed to protecting the privacy and personal data of all users of the platform. We operate with transparency about what data we collect and why, and we respect the privacy expectations of our Pakistani player base.

1.2 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy. Terms defined in the Terms & Conditions have the same meaning in this Policy unless otherwise stated.

1.3 If you have any questions about how dan999 handles your personal data, you can contact our support team at any time. Contact details are provided in Section 13.

2. Data We Collect

dan999 collects personal data in the following categories:

2.1 Registration Data

When you create a dan999 account, we collect: full legal name, date of birth, residential address, email address, mobile phone number (required for JazzCash and Easypaisa transaction matching and two-factor authentication), and preferred currency (PKR by default for Pakistani players).

2.2 Identity Verification Data

To comply with our age verification and anti-money-laundering obligations, dan999 may collect copies of government-issued identification documents, such as a Pakistani National Identity Card (CNIC) or passport. This data is processed solely for verification purposes.

2.3 Transaction Data

We record details of all deposits and withdrawals on your dan999 account, including payment method (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, or USDT), transaction amounts in PKR, timestamps, and reference numbers. We do not store full payment account credentials; those are handled by the respective payment processors.

2.4 Gameplay Data

We collect records of all bets, game sessions, and wagering history associated with your dan999 account. This data is used for account management, dispute resolution, responsible gaming monitoring, and compliance purposes.

2.5 Technical & Device Data

We automatically collect IP address, device type, operating system, browser type and version, time zone, and pages visited on the dan999 platform. This data helps us detect fraud, maintain security, and improve platform performance.

2.6 Communications Data

If you contact dan999 support, we retain records of that communication including live chat transcripts and email correspondence.

3. How We Use Your Data

dan999 uses the personal data we collect for the following purposes:

• Creating and managing your dan999 player account;
• Processing PKR deposits and withdrawals via JazzCash, Easypaisa, and supported bank transfers;
• Verifying your identity and confirming that you meet the 18+ age requirement;
• Detecting and preventing fraud, money laundering, and other prohibited activities;
• Delivering responsible gaming tools including deposit limits, session timers, and self-exclusion;
• Providing customer support and resolving disputes;
• Sending transactional communications such as deposit confirmations and withdrawal notifications;
• Sending promotional communications where you have opted in to receive them;
• Analysing platform usage to improve features, game selection, and user experience;
• Complying with applicable legal and regulatory obligations.

4. Legal Bases for Processing

4.1 Contract performance: Processing your registration data, transaction data, and gameplay data is necessary to perform the contract between you and dan999 (i.e., to operate your account and deliver the services you have requested).

4.2 Legal obligation: Identity verification and transaction monitoring are required to comply with our anti-money-laundering and age verification obligations.

4.3 Legitimate interests: Fraud detection, security monitoring, and platform analytics are carried out on the basis of dan999's legitimate interest in operating a secure and sustainable platform.

4.4 Consent: Marketing communications are sent only on the basis of your explicit consent. You may withdraw consent at any time.

5. Sharing Your Data

5.1 dan999 does not sell, rent, or trade your personal data to any third party for commercial or advertising purposes.

5.2 We may share your data with the following categories of third parties, strictly on a need-to-know basis:

• Payment processors: JazzCash, Easypaisa, and banking partners require transaction data to process deposits and withdrawals in PKR.
• Identity verification providers: Third-party KYC and age verification services may process your identification documents on our behalf.
• Game software providers: Game providers may receive anonymised session data necessary to operate their games on the dan999 platform.
• Legal and regulatory authorities: Where required by law, we may disclose data to regulatory bodies, law enforcement agencies, or courts.
• IT and security service providers: Third-party service providers who assist with platform infrastructure, security monitoring, and fraud detection under strict data processing agreements.

5.3 All third parties with whom dan999 shares personal data are required to maintain appropriate security standards and to use your data only for the specified purpose.

6. Payment Data & PKR Transactions

6.1 All financial transactions on dan999 are denominated in Pakistani Rupees (PKR). Transaction records are stored securely on dan999 systems.

6.2 dan999 does not store full JazzCash wallet numbers, Easypaisa account credentials, or bank account details on its own servers. These are transmitted directly to and processed by the relevant payment service provider using encrypted connections.

6.3 Transaction records are retained for a minimum period required by applicable financial record-keeping obligations. After the applicable retention period, records are securely deleted.

7. Cookies & Tracking

7.1 dan999 uses cookies and similar technologies on the platform. The following types of cookies are in use:

• Essential / session cookies: Required to keep you logged in to your dan999 account and to maintain the security of your session. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players interact with the dan999 platform – which pages are visited, how long sessions last, and where users encounter issues. This data is aggregated and anonymised.

7.2 dan999 does not use third-party advertising or tracking cookies. We do not allow third-party advertising networks to place cookies on the dan999 platform.

7.3 You can control cookies through your browser settings. Disabling essential cookies will affect your ability to use the platform. Disabling analytics cookies will not affect core functionality.

8. Data Retention

8.1 dan999 retains your personal data for as long as your account is active and for a reasonable period thereafter to allow for the resolution of any disputes or compliance with legal obligations.

8.2 Transaction and gameplay records may be retained for up to seven (7) years from the date of the transaction in order to comply with financial record-keeping requirements.

8.3 Identity verification documents are retained for a period required under applicable anti-money-laundering regulations and are securely deleted thereafter.

8.4 If you request account closure, we will delete or anonymise personal data that is not subject to a legal retention requirement within a reasonable time of receiving your request.

9. Security Measures

9.1 dan999 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your device and the dan999 platform;
• Password hashing using industry-standard one-way algorithms;
• Two-factor authentication available on all accounts;
• Access controls restricting internal access to personal data on a need-to-know basis;
• Regular security assessments of the platform infrastructure.

9.2 No data transmission over the internet can be guaranteed to be 100% secure. While dan999 takes all reasonable steps to protect your data, we cannot warrant absolute security.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, dan999 will notify affected players without undue delay.

10. Your Rights

Subject to applicable law, you have the following rights with respect to your personal data held by dan999:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that we correct inaccurate or incomplete personal data.
• Right to erasure: In certain circumstances, you may request that we delete your personal data. Note that some data must be retained for legal compliance reasons and cannot be deleted on request.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to object: You may object to the processing of your personal data where that processing is based on legitimate interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, contact dan999 support via live chat or email. We will respond to verified requests within 30 days.

11. Children's Privacy

11.1 dan999 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. Age verification is conducted as part of the account registration and deposit process.

11.2 If we become aware that personal data has been collected from a person under 18, that data will be deleted and the associated account will be closed immediately. Any deposits associated with an underage account will be returned to the originating payment method where technically possible.

12. Changes to This Policy

12.1 dan999 may update this Privacy Policy from time to time. Where changes are material, we will notify registered players via platform notification or email prior to the changes taking effect.

12.2 We encourage you to review this Policy periodically. The effective date at the top of this page indicates when it was last updated. Continued use of the dan999 platform after an updated Policy takes effect constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data we hold about you, please contact the dan999 data team:

Email: [email protected] (plain text – not a link)

Live Chat: Available 24/7 via the dan999 platform.

We aim to acknowledge all privacy-related queries within 48 hours and resolve them within 30 days of receipt.